Do you love working with people who want to deliver outstanding customer experiences and do you want to lead a team of people to be the best they can be? How would you like a great career in one of the most interesting and dynamic industries in the world.
The driving force behind great hospitality is great hospitality management and the industry needs the right people to lead teams and individuals who come from a variety of backgrounds making up one of the most diverse workforces of any industry in the world. Are you that person?
The nature of hospitality allows many of its key personnel to drift into their roles and often they may not have undertaken any formal training. This programme allows participants to take on a course of study which is designed to be 100% job-related and makes an immediate and measurable impact on the job they are doing. The skills and attributes needed to tackle junior, trainee, supervisor or team leader roles across a range of hospitality sectors such as restaurants, bars, cafés, hotels, hospitals, schools, cruise ships, etc. will provide the perfect, hands-on, practical experience so learners can develop work-ready and relevant skills.
Graduates become more capable employees with a standard of professional practice which will enhance their employment opportunities. They will be more confident and competent as they provide for the needs of customers and build strong teams of operatives by taking on some responsibility for the management and learning of others.
This programme will suit you if you've worked in the hospitality industry for some time - you may have plenty of experience, and you might already supervise others or manage resources but you also might want to develop your knowledge and skills further to move into a higher management role.
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