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134 courses found

This Level 1 NVQ Certificate in Customer Service course will appeal to students that are interested in the area of Customer Service. It aims to provide you with a basic knowledge and understanding of dealing with customers.
This qualification is for learners wanting to learn the basic skills and knowledge involved in plumbing. The qualification covers a range of basic tasks and underpinning knowledge involved in plumbing.
This qualification will provide you with knowledge and understanding of the retail sector. It will introduce you to the supply chain and different types of retail outlets and occupations found within the sector. It will introduce you to relevant legislation and procedures for maintaining health, safety and security.
Develops candidates’ skills and underpinning knowledge in the use of commercially available payroll software to prepare payroll records, process the payroll and maintain accurate information. The Level 2 Award in Computerised Payroll qualification is specifically aimed at learners who wish to gain an introduction to the study of payroll using commercially available payroll software, and gain a qualification at Level 2 of the regulated qualification framework, either from a point of no previous knowledge, or having worked in a payroll environment with no accredited payroll qualifications. It is also aimed at: • Those who have achieved the IAB Level 1 Award in Computerised Payroll, IAB Level 1 Award in Payroll or IAB Level 1 Award in Computerised Payroll for Business. • Those who are new to working in payroll but have some previous general knowledge of payroll procedures. • Those who now wish to increase their skills and knowledge to that required of payroll processors in a computerised payroll environment, prior to employment. • Those who wish to return to working in payroll and need to update their knowledge. • Those who are already employed in payroll processing or allied roles and who wish to ensure that they have both a firm foundation and the knowledge and skills to perform some non-routine computerised payroll tasks. • Those preparing for or undertaking an Apprenticeship in Payroll at Level 2. Learners who are considering a career as a self-employed practitioner will find the course invaluable as a basis for completing day-to-day payroll processes, as will businesses owners who would like to be actively involved in the gathering and processing of payroll data and keeping of payroll records for their business. It is advisable for those offering a payroll service to also have the full underpinning knowledge of payroll calculations, practices and procedures
Level 2 Bench Joinery is designed to equip learners with the knowledge and skills to pursue a career within the Construction industry. Bench Joinery is Workshop based, manufacturing joinery components used in the Construction and service industries. The course supports the knowledge and skills development required for access to all levels within the Carpentry and Joinery working environment.
This Certificate provides the knowledge and skills to set-up a computerised accounting system, prepare business documents, process a wide range of transactions from source documents and produce reconciliations and reports. The Level 2 Certificate in Computerised Bookkeeping qualification is specifically aimed at learners who wish to further their studies of computerised accounting and gain a qualification at Level 2 of the regulated qualification framework, either from a point of no previous knowledge, or having already achieved the IAB Level 1 Award in Computerised Bookkeeping. The qualification will also appeal to those learners who already have some practical knowledge and skills and wish to gain an accredited qualification in the subject of computerised accounting. Owners of small businesses should also find the qualification useful as it gives coverage of the use of commercially available computerised software suitable for maintaining accounts for a small business.
Customer service is the support offered to customers, both before and after they buy a product or service. Good Customer Service gives customers an easy and enjoyable experience. This qualification can be the gateway to employment in any service or customer based business.
This course is for candidates looking to develop the key skills and understanding in motor vehicle systems. Successful candidates will have the basic skills needed to apply for an automotive apprenticeship or similar engineering pathway. It will allow candidates to learn, develop and practise the skills required for employment and/or career progression in the automotive industry.
The Level 2 Diploma in Light Vehicle Maintenance and Repair is for learners commencing or developing a career in the motor industry. This practical qualification demonstrates their skills in removing and replacing parts competently on light vehicles.
This qualification is a work related, competence based qualification. It reflects the skills and knowledge needed to do a job effectively, and shows that a learner is competent in the area of work the qualification represents. Learners will have access to state of the art machinery and equipment which will enable them to work in the Land Based Engineering industry.